Refunds

You can request a full refund for your current paid week if you have used fewer than 10 messages from your Plus allowance.

How to request

Submit a refund request through Report a concern. We will check your subscription usage and payment before processing the refund. Usable partial replies and regenerations count as messages; failed replies without a usable answer do not.

Cancellation

Cancel anytime through Manage subscription in Account. Cancellation stops future renewals and does not automatically issue a refund. Applicable consumer refund rights remain unchanged.

Open chat